🐾 Help Center – Furry Friends Farm

Welcome to the Furry Friends Farm Help Center! We're here to ensure your shopping experience is smooth and enjoyable. If you have any questions, you're in the right place.

❓ Frequently Asked Questions

Q: How long does order processing take?
A: Orders are processed within 1 to 3 business days, excluding weekends and holidays.

Q: How do I track my order?
A: You'll receive a tracking number via email once your order ships. It may take up to 48 hours to update.

Q: Do you ship internationally?
A: Yes! We ship worldwide. Shipping rates and times are calculated at checkout.

Q: What if my item arrives damaged or incorrect?
A: Please contact us immediately at furry-friends-farm@hotmail.com with your order number and photos of the issue.

📦 Order & Shipping Support

We strive to deliver your pet supplies quickly and safely. If you have questions about your shipment or delivery address, please reach out to our team as soon as possible after placing your order.

🔄 Returns & Exchanges

Not happy with your order? We’re here to help! Contact us within 14 days of delivery to initiate a return or exchange. Items must be unused and in original condition. Return shipping costs may apply.

💳 Payment & Security

We accept all major credit cards, PayPal, and secure payment methods. Your personal and payment information is protected with industry-standard encryption.

📬 Contact Us

Still need help? We’re always happy to hear from you!

FURRY FRIENDS FARM, LLC
📍 4129 NW 166TH AVE, GAINESVILLE, FL 32653
📧 furry-friends-farm@hotmail.com
📞 +1 251-448-0110